Ok, I have processed over 200 batteries since getting your unit. All of them were EEPROM locked, Now how many chip resets do you show I have? That number should give you a clear understanding of what is going on. Clearly, the medical packs are totally different from anything you are used to dealing with. I would love to jump on a video call with you so everything can be discussed in real time so that no questions remain. That way I can explain exactly how I am unlocking the packs via the EEPROM and not the Chips.
The Chip itself isn't locked,
Read Permanent Failure Status.
It could be done by pressing Read Chip Info button.
Fair enough, but how is it I have unlocked over 200 batteries without resetting the chips, pressing read chip info button or going through any of the normal methods via your unit? The only units I haven't been able to save are the ones that are in an overdischarged status.
There really is no sense in arguing. I clearly have developed a way specific to my type of Battery that you and your team hasn't thought of. I just need a bit more access so that I can process the packs that are in an overdischarged status. Once I unlock them, I will put them on my specialized equipment that will slowly bring the pack back to a healthy charge level, I will cycle the battery a couple of times to ensure it is good, and put a final charge on it.
Read Permanent Failure Status.
It could be done by pressing Read Chip Info button
?
I have tried these methods, but none of them work on the batteries. My method works!
You did not get why to press Read Chip Info button.
You told before that chip itself is not locked. Reading Chip Info is necessary to check Permanent Failure flag.
I don't get it, I clearly have a method that works, but instead of learning more about it you are arguing with me. I don't have time to talk in circles.
Ok, I have processed over 200 batteries since getting your unit. All of them were EEPROM locked, Now how many chip resets do you show I have? That number should give you a clear understanding of what is going on. Clearly, the medical packs are totally different from anything you are used to dealing with. I would love to jump on a video call with you so everything can be discussed in real time so that no questions remain. That way I can explain exactly how I am unlocking the packs via the EEPROM and not the Chips.
Unfortunately offering dedicated support through a video conference is not free.
Please answer my questions in my previous post. I ask questions just because I need answers to give you the right support. If you don't answer them one by one then I cannot help you.
There really is no sense in arguing. I clearly have developed a way specific to my type of Battery that you and your team hasn't thought of. I just need a bit more access so that I can process the packs that are in an overdischarged status. Once I unlock them, I will put them on my specialized equipment that will slowly bring the pack back to a healthy charge level, I will cycle the battery a couple of times to ensure it is good, and put a final charge on it.
You only mention "third party tools", secret methods, tricky things, completely nonsense information for us.
In order to continue the discussion please answer all the questions I asked in the previous post and:
- record a video with all your magic tools, your magic method, take a bad battery, read it with NLBA1 then repair it with your method. Explain everything.
Only after seeing this video, we can continue further.
Your proprietory information/equipment was very costly. My proprietory equipment is not free. I developed it for my use and my use only. I do not sell it nor even intend on providing it to anyone else for use. It gives me an edge over all of my competitors. In business, surely you know this, because that's why you do not provide source files.
@azzido I've come full circle on this again. After re-reading this. I see the error in the conversation.
"If EEPROM is locking the pack and not the chip ? Then our Reset option has absolutely nothing to do with your EEPROM. Our Reset option works only with the gas gauge chips that are built in DataFlash (a kind of internal EEPROM). If the cells are good and the Reset menu is active then you won't get access to your external EEPROM, no way. I think there are several confusions which have to be clarified first."
The Reset feature isn't the issue....The Reset feature allows for the unsealing of the pack. Thus once unsealed, I can save off the corrupted EEPROM, and replace it with a working EEPROM from a working battery. Replacing the same model and same year EEPROM allows the non-functioning battery pack to become functional and all is good. The only thing left to do is Seal and we are off to the races.
Correct.
For sealing back there is the Seal button.
@azzido This is exactly why I don't come here for help. I know about seal and unseal, and this response has no context to the subject at hand.