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Error while unsealing the chip. Code = 28

JAVIER RODRIGUEZ
(@javier-rodriguez)
Active Member Customer
Error while unsealing the chip. Code  28
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Topic starter Posted : 01/11/2024 5:12 pm
torture
(@torture)
Member Moderator

1. Topic title must contain battery part number and chip model.

2. First post must contain screenshot from battery info tab including dynamic and static data.

3. Use GUI screenshot button from NLBA software.

4. Seems that chip is not detected so your battery may not be genuine. Post a picture of the battery label.

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Posted : 01/11/2024 5:19 pm
JAVIER RODRIGUEZ
(@javier-rodriguez)
Active Member Customer

@torture the reference battery:  TA03XL  FOR HP. CHIP MODEL IS IN THE PICTURE.

This post was modified 1 month ago by JAVIER RODRIGUEZ
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Topic starter Posted : 01/11/2024 7:21 pm
JAVIER RODRIGUEZ
(@javier-rodriguez)
Active Member Customer

@torture THANK YOU VERY MUCH.

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Topic starter Posted : 01/11/2024 7:23 pm
torture
(@torture)
Member Moderator
Posted by: @torture

2. First post must contain screenshot from battery info tab including dynamic and static data.

?

Posted by: @torture

3. Use GUI screenshot button from NLBA software.

?

Posted by: @torture

Post a picture of the battery label.

?

Posted by: @javier-rodriguez

CHIP MODEL IS IN THE PICTURE.

No it's not. It's not detected by smbus commands which is what is important.  /Detected chip (database)/ field comes from an offline database according to info and reference from geniune batteries.

 

18787 Error while unsealing the chip Code 28

 

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Posted : 01/11/2024 7:36 pm
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