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Help pls (The analyzer does not see batteries)

order-7391
(@order-7391)
Active Member Customer

Hi my device not working with batteries. It is possible if my chip reset license expired and device can not see batteries ? No led output.

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Topic starter Posted : 27/08/2024 4:26 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator
Posted by: @order-7391

chip reset license expired and device can not see batteries ?

 No way. Reset license has nothing to do with battery communication. 

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Posted : 27/08/2024 4:34 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Follow this guide to troubleshoot device 

https://www.laptopu.ro/2023/09/12/how-to-troubleshoot-the-nlba1-laptop-battery-analyzer-device/  

 

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Posted : 27/08/2024 4:35 pm
order-7391
(@order-7391)
Active Member Customer

@djibattworkshop Ok thx will try

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Topic starter Posted : 30/08/2024 11:59 am
order-7391
(@order-7391)
Active Member Customer

My multimeter shows 12V output. Is it possible that this is why it doesn't see the battery?

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Topic starter Posted : 30/08/2024 2:33 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Measure the voltage on D and C terminals with battery disconnected. 

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Posted : 30/08/2024 8:21 pm
order-7391
(@order-7391)
Active Member Customer

I tested voltage on D and C it show 0.00 but power led is still on green color. What todo?

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Topic starter Posted : 09/09/2024 10:36 am
order-7391
(@order-7391)
Active Member Customer

 

Also when i set up Output Connector to 10000mV and after second let not working i tried to test G and chip pin number 4 it not show nothing

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Topic starter Posted : 09/09/2024 12:08 pm
Nicusor
(@azzido)
Member Admin

@order-7391 

If the device is under 1 year warranty please contact us over email and send a link to this topic.

If the device is out of warranty then please follow this tutorial, we do not repair devices out of warranty: https://www.laptopu.ro/2023/09/12/how-to-troubleshoot-the-nlba1-laptop-battery-analyzer-device/

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

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Posted : 10/09/2024 7:30 am
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