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dell pw23y , BQ30423 FW V2.04, not recognized as a dell battery

exwilliam
(@exwilliam)
Reputable Member Customer
image

Charging/discharging is fine, but the laptop says the battery is not good.

 

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Topic starter Posted : 12/01/2024 10:15 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Just one cycle. 

 Never used since 2016 ?.. 

 

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Posted : 12/01/2024 11:23 am
exwilliam
(@exwilliam)
Reputable Member Customer

Yes! 

Very good condition. I got 2 of them.

The first one worked flawlessly. 

It powers the laptop very well but there is warning message, when in bios it says "not a Dell battery". 

I saw something like this on another Dell and the motherboard was the culprit. 

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Topic starter Posted : 12/01/2024 11:44 am
exwilliam
(@exwilliam)
Reputable Member Customer

here are some pictures

IMG 20240112 110841
IMG20240112 110656
IMG20240112 110706
IMG 20240112 110850
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Topic starter Posted : 12/01/2024 11:57 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Install NirSoft BatteryInfoView, run it and send a picture. 

 

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Posted : 12/01/2024 2:48 pm
exwilliam
(@exwilliam)
Reputable Member Customer
xps charger connected
xps charger disconnected
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Topic starter Posted : 13/01/2024 9:55 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Is it battery for this laptop model ?.. 

 

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Posted : 13/01/2024 10:31 am
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