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(REMOTE RESET) HP EO04XL battery with BQ30Z55 FW V0.36 can't be unsealed.

waqar
(@ahmed)
Active Member Customer

HI HP battery RO04XL is not showing two cells , i replace them with new cells but not showing them . what can do with this and also not reading EEPROM , give error 21 . i am tried from it

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This topic was modified 1 week ago by waqar
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Topic starter Posted : 20/11/2023 5:11 pm
torture
(@torture)
Member Moderator

Static data is missing from your screenshot.

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Posted : 20/11/2023 5:49 pm
waqar
(@ahmed)
Active Member Customer
image
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Topic starter Posted : 21/11/2023 5:38 am
torture
(@torture)
Member Moderator
13244 image

It's a 2s battery configuration so you are not missing any cells.

The other thing is that topic title is about RO04 battery which is 4s but screenshot is from EO04XL battery which is 2s?

So which is the correct one?

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Posted : 21/11/2023 8:19 am
waqar
(@ahmed)
Active Member Customer

@torture my written mistake , EO04XL battery , the EEPROM also not reading , and seal is not going to unseal at all 

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Topic starter Posted : 21/11/2023 1:28 pm
torture
(@torture)
Member Moderator
Posted by: @ahmed

seal is not going to unseal at all 

Go to reset tab

Read chip info

Unnseal 

Read chip info

 

Post a screenshot.

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Posted : 21/11/2023 1:46 pm
waqar
(@ahmed)
Active Member Customer

@torture

image

 

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Topic starter Posted : 21/11/2023 2:27 pm
torture
(@torture)
Member Moderator

Your topic title was edited.

Now you need to balance the cells.

After this you will be approved for remote reset.

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Posted : 21/11/2023 2:33 pm
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