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Lenovo 3ICP5 battery read as locked but charging on laptop

kryotech
(@kryotech)
Active Member Customer

Hello,
We have several Lenovo 3ICP5 laptop batteries that the tester is reading as locked, sealed, charging disabled, discharging disabled. However they are all charging normally when connected to their laptops, after charging them first from the psu. We would like to charge them using the tester aswell, for future issues. Can someone please advise as to why they are locked, and how to solve this issue? When unsealing them to perform a reset, it remains stuck at 99%. Chip info errors are Null. Software and firmware of tester are up to date.

Sincerely,
Kristof

LEnovo 3ICP5 chip

 

LEnovo 3ICP5

 

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Topic starter Posted : 17/10/2024 8:04 am
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Nicusor
(@azzido)
Member Admin

@kryotech 

1. Make sure it has no System Present pin which has to be connected to GND.

2. Please contact me on Whatsapp to unseal this chip and try to perform a software reset.

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

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Posted : 17/10/2024 8:32 am
kryotech
(@kryotech)
Active Member Customer

@azzido 

1. T - System Present was not connected. There are only 4 wires running from the battery to the tester.

2. How do I contact you on WhatsApp, I am not proficient with the app.

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Topic starter Posted : 17/10/2024 9:13 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator
Posted by: @azzido

1. Make sure it has no System Present pin which has to be connected to GND.

 Chip Info says it is already Low Active, so it is configured like virtual SP in eeprom. 

IMG 20241017 123433

 

 

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Posted : 17/10/2024 9:36 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator
Posted by: @kryotech

We would like to charge them using the tester aswell,

 basing on the picture provided battery was charged Ok. Look at these parameters 

IMG 20241017 124359

Current is 0 but Average Current is 115mA. It means battery was in charge activity recently, may be several seconds ago. 

Chip even calculated RunTimeToFull parameter. Also Battery Status 0x0080 means charge was Active. 

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Posted : 17/10/2024 9:48 am
Nicusor
(@azzido)
Member Admin
Posted by: @kryotech

@azzido 

1. T - System Present was not connected. There are only 4 wires running from the battery to the tester.

2. How do I contact you on WhatsApp, I am not proficient with the app.

You can find my Whatsapp phone number in the contact page: https://www.laptopu.ro/contact

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

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Posted : 18/10/2024 5:01 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator
Posted by: @kryotech

When unsealing them to perform a reset, it remains stuck at 99%.

 Is it Ok now ?.. 

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Posted : 23/10/2024 1:13 pm
kryotech
(@kryotech)
Active Member Customer

@djibattworkshop 

Unfortunately not yet.

we have been unable to find a time where both @azzido  and i are available.

the battery sometimes jumps on its own from the locked state to the unlocked state in the testing program, from one readout to another.
when unlocked we are able to charge it on the tester, but without reasons i have been able to determine.
charging then suddenly drops to 0A and stays there, after a new readout the battery turns out to be locked again

unsealing has not been succesfull to date with the battery we have here.

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Topic starter Posted : 23/10/2024 1:27 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Do you have ev2300 or ev2400 clone adapter ?.. 

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Posted : 23/10/2024 1:46 pm
kryotech
(@kryotech)
Active Member Customer

@djibattworkshop 
No i do not have a clone adapter, i also will not be purchasing one.

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Topic starter Posted : 24/10/2024 1:22 pm
kryotech
(@kryotech)
Active Member Customer

Hello,
An update on this situation. We tried remote Unseal however that did not work. So we sent the pcb to extract the key.

The remaining batteries of this model we have are locked, read a poor balance, no longer charge nor discharge.

Now with the new key we can unseal the battery and read chip info and clear chip errors. 

However the discharging and charging remain disabled.
Can someone please assist with this?

Sincerely,
Kryotech

KFCG3270

 

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Topic starter Posted : 09/01/2025 8:53 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Paste BatInfo page picture. Use built-in button to take snapshot. 

NLBA1 Snapshot button

 

 

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Posted : 09/01/2025 1:00 pm
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