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[Solved] Problem opening the Asus battery chip UX39342 ( 045A20 )

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Aghababaei
(@aghababaei)
Reputable Member Customer
ASUS UX39342 (نوین)

Hello to your team
I clear the following battery errors and the battery is activated, as soon as it exits the reset screen, the battery is locked again.

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Topic starter Posted : 26/10/2024 7:22 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Paste picture of battery label. 

 

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Posted : 26/10/2024 7:33 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

image

hello
The photo of the battery you mentioned.

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Topic starter Posted : 26/10/2024 7:45 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 It is not full. 

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Posted : 26/10/2024 7:49 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

image

Full picture
I should also add that I balanced the battery cells.

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Topic starter Posted : 26/10/2024 7:54 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Picture is full but information about pack manufacturer is covered with insulation tape. 

IMG 20241026 234537

 

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Posted : 26/10/2024 8:46 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

image

hello
Sorry for my late reply
I removed the cover and this is a photo of the specifications.

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Topic starter Posted : 27/10/2024 2:51 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 So battery is produced by Simplo Technology. It means chip has SMP firmware. 

Your license supports LGC firmware only. 

IMG 20241027 165550

https://www.laptopu.ro/product/laptop-battery-chip-reset-repair-and-program/

Thats why chip could not be unlocked. 

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Posted : 27/10/2024 2:57 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

hello to you
The chip is unlocked and the output light is on. But as soon as I leave the reset screen, it is locked again.

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Topic starter Posted : 27/10/2024 3:21 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 - press Unseal 

 - press Read Chip Info 

paste picture 

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Posted : 27/10/2024 4:58 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

image

done

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Topic starter Posted : 27/10/2024 5:17 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 software says "unknown firmware", like was explained before it is not supported by the License 

like bonus for new customer me could fix it for you for free of charge, read eeprom and send it to email 

but generally such service is payware because chip firmware is not supported. 

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Posted : 27/10/2024 8:25 pm
Aghababaei
(@aghababaei)
Reputable Member Customer

@djibattworkshop 

Thank you, I will send it to you.

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Topic starter Posted : 28/10/2024 10:20 am
Aghababaei
(@aghababaei)
Reputable Member Customer
image

hello to you
Thank you for sending the file
I replaced the new file, as before, the chip unlocks for a few moments and locks again after a few seconds.

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Topic starter Posted : 30/10/2024 8:17 am
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Check the fuse. 

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Posted : 30/10/2024 6:13 pm
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