The battery inside the device is not recognized even though the parameters are correct.
Is it genuine or china clone?
Post pictures of the battery case.
The battery is a Chinese clone.
In that case nothing can be done.
Return it for refund if it's possible.
The battery inside the device is not recognized even though the parameters are correct
one things is definitely not correct. This battery should be equipped with bq9000 chip as taken from database but it was not confirmed over Smbus, which means that chip is different. In this case laptop detects counterfeit product and not charge it.
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