@yuriy-popovv 

This is stated in the EULA, BIOS updates can affect our software, it is your responsability: https://www.laptopu.ro/EULA

We don't know if you have flashed the BIOS, if you changed the PC, if you tried to hack it, if you shared it over USB, etc. Please follow our rules you have accepted.

Thanks for the quick reply.
I understand you.
But at the same time, in order to solve the problem with the stability of the machine, because Microsot is doing something with their next update, and one of my solutions is a bios update.
But I guess it is what it is.

@yuriy-popovv 

Please use a dedicated PC and turn off BIOS updates.

I have a suggestion that might help us address this issue more effectively. Could we explore a method that allows you to log in before and after an update to verify it's the same PC?

I'm currently dealing with this problem and just responded to an email about activation. It appears that the system is showing three times more activations than I’ve actually had. I completely understand the need to protect your investment, but there seems to be an issue with my account. I haven’t contacted you as many times as the system suggests, and I’m on a static IP address, which indicates that my PC hasn’t been activated elsewhere.

The issue at hand involves:

Importance of BIOS Upgrades:

Upgrades are not just about new features; they also address critical vulnerabilities and potential exploits on corporate endpoints. Here are two examples of BIOS versions with critical vulnerabilities:

• Dell BIOS Vulnerability (CVE-2021-21551): In May 2021, Dell identified a critical vulnerability in the BIOS firmware of certain Dell computers, which allowed an attacker with physical access to bypass BIOS write protections and execute malicious code during boot. Dell quickly released updates to address this vulnerability and advised users to upgrade their BIOS.

• Lenovo ThinkPad BIOS Vulnerability (CVE-2019-6171): In July 2019, Lenovo discovered a critical vulnerability in the BIOS firmware of some ThinkPad laptops. This vulnerability allowed an attacker with administrative privileges to bypass Secure Boot protections and execute arbitrary code during startup. Lenovo issued BIOS updates to patch this issue and recommended users update their BIOS.

It’s important to stay current with BIOS updates as they address security vulnerabilities, improve hardware compatibility, fix bugs, and optimize performance.

Recently, for the first time ever, I experienced a zero-day attack on my main rig. Since I was logged into Google (as a trusted PC), my Bitcoin account was compromised. I take security very seriously, and it’s crucial for me to avoid such lapses. If my PC were to be hacked, it could potentially affect other devices on my network.

What I propose is finding a solution that both protects your interests and allows for legitimate changes of PC. Perhaps you could allow logging into the old PC to deactivate it and then log into the new one to reactivate it. I’m open to this approach and willing to pay a small fee to facilitate this process, understanding that your time and effort are valuable.

I appreciate the product and service you provide and have been a loyal customer for years. I use it infrequently, and currently, I don’t have access to it when I need it most because I forgot it wasn’t installed.

Can we work out a fair solution?

I must admit I didn’t read the EULA in detail, as I usually accept it without much review.  If you want a product, you hit accept because at the end of the day that is the choice.  I didn't accept a EULA when I purchased it, only when I activated it.  Yea that's totally on me, didn't think I really needed to go through it.  Purchased a product, and I don't do dodgy shit to people.  But again I understand your side as your protecting your investment. 

Thanks you for time !

 Eric