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V 3.5.4 NLBA Program aborts during charging

ricksnz365
(@ricksnz365)
Eminent Member Customer
BQ2084  before crash 1
BQ2084  before crash 2

1st pic This shows battery reading OK but not well balanced

2nd pic starts charging seconds before program exits

Same abort behavior on charging all batteries since.

Can I return to prior software version? 

Quote
Topic starter Posted : 28/12/2021 1:07 am
torture
(@torture)
Member Moderator

I'm using same version with absolutely no problems.

By the way doesn't the orange color of the cell volatges mean something to you?

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Posted : 28/12/2021 6:42 am
ricksnz365
(@ricksnz365)
Eminent Member Customer

@torture

I get laptop packs from the local recycle place so most are pretty discharged (orange).
Was just salvaging cells till I got the NLBA.

Tried 4 packs with the same crash result on charging.

The reported crash issue went away when I removed the charginglog file.

In order to prove that was the cause I put the charginglog file back.

 

Cannot fault the program now so the crashing cause is still a mystery.

Happy to have NLBA working normally again Smile

 

 

 

ReplyQuote
Topic starter Posted : 28/12/2021 8:11 am
Nicusor
(@azzido)
Member Admin

@ricksnz365 

It is not possible to roll back to the previous order due to security measurements.

We can test the previous version in a remote desktop session.

Try this:

- Go to Cells Check tab (for a good battery, balanced) and run the test, is it crashing ?

- Run the application in Administrator mode and try charging again, still crash ?

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

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Posted : 28/12/2021 9:04 am
ricksnz365
(@ricksnz365)
Eminent Member Customer

@azzido 

Thanks for your suggestions.

Sorry just my humor.
Not serious about going back to the previous version.

Thought it could be tripping trying to write to the charginglog log file.
Nice new feature by the way.

The issue stuck around for different discharged, out of balance batteries.

Now I cannot get it to repeat the behavior on bad unbalanced batteries.

Will keep at it.

Using an admin equivalent account for normal operations but will run as admin if issue returns and update here.

ReplyQuote
Topic starter Posted : 28/12/2021 10:05 am
Nicusor
(@azzido)
Member Admin

@ricksnz365 

When the issue comes back, just stop and contact me to see what is happening.

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

ReplyQuote
Posted : 28/12/2021 10:07 am
ricksnz365
(@ricksnz365)
Eminent Member Customer

@azzido & @torture

Thank you both for the prompt on point support.

100% sure it was a rights issue in the application directory when writing the new log files.
Gave my admin equivalent account same rights in the directory as Admin.
No issues since and now using version 3.5.6

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Topic starter Posted : 04/01/2022 12:23 am
Nicusor
(@azzido)
Member Admin

@ricksnz365 

Great !

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

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Posted : 04/01/2022 11:16 am
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