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Battery not supported  

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chocolotterry
(@chocolotterry)
Active Member

Checking a Dell/Sanyo replacement battery.   Initial SOC was 0%.  Battery was charged to 52%. Battery Capacity returned no value. Health was 95%.  The Repair Tab returned "This battery is not supported.  Battery was then discharged to 32%.  Again, the Repair Tab would not give results but returned "This battery is not supported".   Can this battery be properly tested or is it bad based on no capacity?   See attached screenshots.

Thanks, Terry

 

 

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Posted : 11/10/2020 9:35 pm
azzido
(@nex)
Member Admin

The device is compatible with almost all Dell batteries. For this battery I can see that the cells voltages are not read correctly, see in the first tab, all are 0mV.

Because of reading cells voltage 0mV the message “This battery is not supported”.

How did you read the Health ? According to the parameters the Health should be read. In first tab Battery Information.

ReplyQuote
Posted : 12/10/2020 5:20 am
azzido
(@nex)
Member Admin

Can you attatch a picture with battery wiring ?

ReplyQuote
Posted : 12/10/2020 5:21 am
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