Notifications
Clear all

[Solved] Dell XCMRD - test fails

Page 1 / 3
Battery salesman
(@battery-salesman)
Estimable Member Customer

There is a new Dell XCMRD battery - read, charge, discharge. But the test fails (3 photos). What is the problem ?

 1
ReplyQuote
Topic starter Posted : 01/07/2021 1:26 pm
Battery salesman
(@battery-salesman)
Estimable Member Customer

2 photo

 2
ReplyQuote
Topic starter Posted : 01/07/2021 1:26 pm
Battery salesman
(@battery-salesman)
Estimable Member Customer

3 photo

 3
ReplyQuote
Topic starter Posted : 01/07/2021 1:27 pm
torture
(@torture)
Member Moderator

The test is marked as failed because NLBA did not detect any charging current. What was SOC when you run the test? Did you try to run it again?

ReplyQuote
Posted : 01/07/2021 1:44 pm
Battery salesman
(@battery-salesman)
Estimable Member Customer

@torture 

I charged the battery from 20 to 51%. I ran the test before charging and after charging. But the test fails.

ReplyQuote
Topic starter Posted : 01/07/2021 9:24 pm
wahabjan28
(@wahabjan28)
Eminent Member Customer

@battery_seller hello friend,

please try my suggestion.

goto the charge tab and fully charge the battery with apply " Ignore SoC, charge beyond 100%.

Hope your problem get solve.

ReplyQuote
Posted : 02/07/2021 12:53 am
Nicusor
(@azzido)
Member Admin
Posted by: @battery_seller

3 photo

3

The Charging Test starts charging and checks if the charging is detected within few seconds. If NLBA1 device had a new chip or it has a bad calibration then the charging current will be present with a delay. Can you go to Charge tab and press Start Charging, wait 20 sec, select blue curve then take a picture.

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

ReplyQuote
Posted : 02/07/2021 6:40 am
wahabjan28
(@wahabjan28)
Eminent Member Customer

@azzido The user has already charged the battery from 20---51%

 

ReplyQuote
Posted : 02/07/2021 6:46 am
Nicusor
(@azzido)
Member Admin
Posted by: @wahabjan28

@azzido The user has already charged the battery from 20---51%

 

I know. I want to see the Charging Curve in first 20 seconds.

NLBA Laptop Battery Analyzer with Chip Reset & Repair Option

ReplyQuote
Posted : 02/07/2021 6:57 am
wahabjan28
(@wahabjan28)
Eminent Member Customer

@azzido ok dear admin.

ReplyQuote
Posted : 02/07/2021 6:58 am
Battery salesman
(@battery-salesman)
Estimable Member Customer

@azzido 

I did it. See the photo. I ran the test again after the charging process, but it failed again.

 4
ReplyQuote
Topic starter Posted : 02/07/2021 8:07 am
wahabjan28
(@wahabjan28)
Eminent Member Customer

@battery_seller

please try my suggestion.

goto the charge tab and fully charge the battery with apply " Ignore SoC, charge beyond 100%.

Hope your problem get solve.

ReplyQuote
Posted : 02/07/2021 8:13 am
torture
(@torture)
Member Moderator

So the reason why the charge test fails is visible. The charging process is delayed it starts after 12-13 seconds so during that time NLBA sees 0 charging curent and marks the charge test as failed. Can be specific battery firmware settings. Don't worry your batetry is absolutely fine.

ReplyQuote
Posted : 02/07/2021 8:23 am
Battery salesman
(@battery-salesman)
Estimable Member Customer

@azzido 

You asked for a photo, I am waiting for your answer.

ReplyQuote
Topic starter Posted : 02/07/2021 8:44 am
Battery salesman
(@battery-salesman)
Estimable Member Customer

@wahabjan28 

How can charging up to 100% change the test passing?

ReplyQuote
Topic starter Posted : 02/07/2021 8:47 am
Page 1 / 3
Share: