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acer AP11D3F chip BQ20Z75 FW V1.60 REMAINING_CAPACITY_ALARM wont go away!

warmicee
(@warmicee)
New Member Customer

I've re-cell the batteries to brand new li-po ones

Cleared all errors but remaining capacity alarm still present no matter what I do.

and as soon as I connect the battery to the laptop it turns on for just 1 second and turn right back off , then a number of errors return and the battery gets locked again

can i get help with this battery? 

 מסך 2022 10 14 180644
 מסך 2022 10 14 180859
 מסך 2022 10 14 180824

 

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Topic starter Posted : 14/10/2022 3:26 pm
torture
(@torture)
Member Moderator
Posted by: @warmicee

I've re-cell the batteries to brand new li-po ones

Post result from cells check tab.

Posted by: @warmicee

remaining capacity alarm still present

In this case it's normal because Remaining Capacity is 0. RCA flag will be set as soon and remaining capacity drops below the preset value for RCA which in your battery is 328mah.

Posted by: @warmicee

number of errors return and the battery gets locked again

When this happens go to reset tab and read chip info to see PF status.

 

 

Do you have any load connected to the battery? The instant current is -200ma which is not normal. 

Connect only GND, CLOCK & DATA wires to NLBA and post another screenshot.

5923 2022 10 14 180644

 

 

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Posted : 14/10/2022 3:46 pm
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