Notifications
Clear all

DELL GW0K999I - BQ40370 TI V1.10

Page 1 / 2
expromedia
(@expromedia)
Trusted Member Customer

Battery not detected ON LAPTOP After modification CYCLE COUNT TO 1 

How can I solve this problem?

02
01
ReplyQuote
Topic starter Posted : 26/05/2024 3:51 pm
expromedia
(@expromedia)
Trusted Member Customer
03
ReplyQuote
Topic starter Posted : 26/05/2024 3:59 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 It is not allowed to Reset Cycle counter and battery production date on used batteries. 

ReplyQuote
Posted : 26/05/2024 4:37 pm
expromedia
(@expromedia)
Trusted Member Customer

@djibattworkshop 

How can I solve this problem?

ReplyQuote
Topic starter Posted : 26/05/2024 4:41 pm
expromedia
(@expromedia)
Trusted Member Customer

@djibattworkshop 

How can I increase the battery health capacity without  Reset Cycle count?

ReplyQuote
Topic starter Posted : 26/05/2024 4:45 pm
torture
(@torture)
Member Moderator
Posted by: @expromedia

How can I increase the battery health capacity

By replacing the cells. 

ReplyQuote
Posted : 26/05/2024 5:34 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Did you read this message before proceeding to reset FCC, Cycles and manufacture date to factory value ?.. 

IMG 20231120 234857

 

ReplyQuote
Posted : 26/05/2024 9:29 pm
expromedia
(@expromedia)
Trusted Member Customer

@djibattworkshop 

Can I restore the original battery information?

ReplyQuote
Topic starter Posted : 28/05/2024 3:56 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Yes. Reflash with backup eeprom. 

ReplyQuote
Posted : 28/05/2024 5:32 pm
expromedia
(@expromedia)
Trusted Member Customer

@djibattworkshop 

I don't have a backup

ReplyQuote
Topic starter Posted : 28/05/2024 9:04 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 It is a rule number one to create backup. 

ReplyQuote
Posted : 28/05/2024 9:15 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator

 Please read this advice and dont ignore it. 

IMG 20240529 001625

 

ReplyQuote
Posted : 28/05/2024 9:17 pm
expromedia
(@expromedia)
Trusted Member Customer

@djibattworkshop 

Can you help me and attach the firmware file for the same battery type?

Is there a solution to get that battery back to work again? I do not want the customer to lose confidence in my work, please

ReplyQuote
Topic starter Posted : 29/05/2024 7:17 pm
expromedia
(@expromedia)
Trusted Member Customer

What is the reason for the battery not being recognized on the laptop after this modification?

There are other types of batteries that work after modification. Does replacing the cells fix this problem?

ReplyQuote
Topic starter Posted : 29/05/2024 7:32 pm
DjiBattWorkshop
(@djibattworkshop)
Member Moderator
Posted by: @expromedia

Can you help me and attach the firmware file for the same battery type?

 there is no such firmware available 

Posted by: @expromedia

Is there a solution to get that battery back to work again?

 you could return manufacture date and cycle counter from the very first BatInfo page picture 

Posted by: @expromedia

There are other types of batteries that work after modification

  So you reset cycle counter and production date on all the batteries which brought to you for repair ?.. 

ReplyQuote
Posted : 29/05/2024 8:28 pm
Page 1 / 2
Share: