Good Day Everyone,
Please Help HP OM03XL BQ40Z551 TI V2.02 FCC is 0mAh after balancing the cells.
Have you saved the very first original eeprom ?
I have not saved the original eeprom
Do you remember what was initial FCC value when you received the battery ?
i dont saved have original eeprom
FFC is 3912mAh
Reflash with fixed eeprom, then paste updated BatInfo page picture.
Problem solved
It is working now
Am sorry customer is with the battery now I can't send battery infor page. Thanks
Ok. Noted.
But keep in mind when you request a support it is good practice and forum rules to return with feedback and some pictures proving the issue was resolved to mark the topic accordingly. It is also will be useful for another customers.
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